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New Home Page feedback

JamesJimmie1
JamesJimmie1 ✭
April 28 in General Questions

The new home page says to "click on the feedback button to give feedback". Where is the feedback button? The general feedback button only allows you to give a "number" indicating the level of satisfaction. No written feedback.

My observation is that folks of my generation, 60 and older, that are common users of FamilySearch are overwhelmed with the number of changes. We recognize that much more information and ways to access information are becoming available and that will require changes. BUT, in the past it feels like there is more "engineering" and not enough "QA" and that finding ways to introduce new features without disturbing the basic user interface is worth more effort. I appreciate the complexity of the task and the variety of audience FamilySearch has to work with. Plus, the variety of platforms that folks work on.

But, for those of us that are in the "older" category maybe having the older version available for longer in parallel with new releases and trying to minimize the "user interface" changes with the introduction of new material are both worth considering. Thanks for listening.

WRT the new home page. It does seem like a minimal change. Looks like it gives hints and helps from AI first listing and then the family contributions summarized after. For those that use the home page as the vehicle to get "to work" on our personal area of focus it would not impact negatively. For those new to FS the hints and helps are probably better with this new version. I would say it is a go. Probably incorporates some of my earlier suggestions in the two earlier paragraphs. Thanks again.

(PS just the notice there is a "new home page" freaked out some of my contacts. How do you help that???)

0

Answers

  • Philippe van Wersch
    Philippe van Wersch ✭
    April 28

    Where indeed is the feedback button. The update of today is not friendly. Pages I search before are no longer available. The years are not sequence. Its a mess. Im not happy. Please update to a friendly use.

    0
  • sc woz
    sc woz ✭✭✭
    May 7 edited May 7

    @JamesJimmie1

    The feed back button near the middle on the left side.

    image.png

    When I click on the feed back button I get this

    image.png

    Once you click on the smiley faces you can then leave your feedback in written form.

    2
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