Errors when trying to attach or view sources

GSarAn

FS won't let me attach sources, even when I try to do so from the "Records Hints" section. Sources are suggested for me to attach, but when I try, I get a message indicating that the record has been deleted.
I also get an error when trying to view previously added sources.

GSarAn

Over the past week this has been a recurrent error in most of the recors I use; they belong to people from the Basque Country (Spain).

Could someone from FS fix this?

Thank you very much.

MandyShaw1

@GSarAn we have tagged the relevant mod so we just need to wait for her to be available.

SerraNola

@GSarAn Spanish Baptisms is a Legacy Collection, meaning the indexes were created by volunteer extraction decades ago. There is an ongoing effort to link these indexes to their film images. Clearly, something has gone awry as all of the Christening Batches for the province of Viscaya show the records removed. They are still searchable in the collection, but no links work. It is only christenings, not marriages that are affected. I will get this to the right team to see what happened.

SerraNola

@GSarAn I can only tell you that several engineers are actively working on it. It is not sitting in a queue waiting to be looked at.

ScottSeegmiller

@GSarAn Please provide and example so we can check it. Person Id with unattached record hist would be the best.

GSarAn

M7RJ-M6M

GXRH-QLS

KCM7-L99

etc, etc, etc

Thank you

MandyShaw1

I tried the first PID you gave, its only hint is for persona H6NR-F1T2 which does appear to have been removed (error 410 'Gone').

I can't identify the Collection involved.

@SerraNola can you shed any light here please?

GSarAn

GH46-9NG

Look at the sources in this record.
They were previously accessible, but now they aren't and the date on the source has disappeared.

This has been happening for a week in many of the records I manage, although not all.

Áine Ní Donnghaile

@SerraNola Could you take a look at this one please? Searching for those sources returns the same "this record has been removed" result. Collection is Spanish Baptisms.

MandyShaw1

This looks to be a problem with the collection 'Spain Baptisms, 1502-1940'.

Very many of the records in that collection are coming up as Removed (error 410) when you attempt to access them.

I have just done this random Records search in that collection: https://www.familysearch.org/en/search/record/results?count=100&q.givenName=J%2A&q.givenName.exact=on&q.surname=%20Urquie%2A&q.surname.exact=on&f.collectionId=1500692

Of the 21 resulting personas all but one (H6VS-QX2M, Jose Joaguin Urquielo) come up as a 410 error when accessed.

GSarAn

Thank you very much, @SerraNola I hope this can be resolved as soon as possible.

GSarAn

@SerraNola Do you know something else about this problem? It is complicated to solve the issue? Until a week and a half ago all the links had been working correctly. I hope it can be fixed soon. Thank you.

GSarAn

@SerraNola I'm sorry for any inconvenience caused. Thank you very much. I`ll try not to be so impatient.

.

SerraNola

@GSarAn This has been fixed. Thank you for bringing it to our attention.

GSarAn

@SerraNola and FS team, THANK YOU VERY MUCH!!!

GSarAn

@SerraNola Good morning,
I've noticed the same problem in the Biscay DEATH record collection: the sources are not accessible.
I'm sending you some examples: G2D9-L5R, GLFK-QVC, M455-657, etc, etc, etc,

Thank you.

SerraNola

@GSarAn I should have thought to check the Death Collection when I reported the Birth Collection. I did just try the Marriage collection and it apparently was not affected. Thank you…..I'll send it in to be fixed!

GSarAn

@SerraNola It has been fixed. THANK YOU!!!.