Where did my family tree go?
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I can not find any of my information on here anymore. Where did my family tree go?
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@Susan Gilbert has someone else perhaps changed or removed a Relationship? I would go to where your pedigree now stops and look at the Change Log there. You can contact the relevant user to discuss the matter by clicking on their contact id, though they are not obliged to respond; or you can restore your version from the Change Log if their change is clearly incorrect and unverified.
If this doesn't help, please post a screenshot showing where the information has vanished from (avoiding living people) so that this Community can investigate.
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- Normally you click on the Family Tree drop down and choose Tree:
That should take you to yourself (or whoever you set as your HOME person). Does that work for you?
2. If you can see yourself but can't find certain ancestors that you used to be connected then something has changed in your tree. Remember that all deceased ancestors can be edited by any other FamilySearch user. So, someone may have changed a relationship in your tree and that caused a family line to disappear.
3. Sometimes, if your parent dies, you might need to mark your copy of that parent deceased and merge with another copy of your parent in order to see the tree correctly.
4. Have you recently joined a family group with tree? If you set your family group tree as your 'preferred tree' you might need to check if all of your tree profiles have been properly connected with their deceased ancestors. You can switch between your family group tree and the FamilySearch Tree using the tree selection drop-down in the upper left-hand corner of the pedigree view:
5. Is there any possibility that you have two different FamilySearch accounts?
Do any of these solutions help you find your information?
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