Unable to Merge KWHD-C49 & LJQS-B7Q

dlmelville

Request ADMIN support to merge the following:

David R Callister, PID: KWHD-C49

and

David R Callister, PID: LJQS-B7Q

I am unable to merge these profiles because they have a relationship with a Read-Only record.

thanks,

DL Melville

sc woz

@dlmelville

Good afternoon DL Please review the following knowledge article and see if it helps at all.

You cannot merge some records in Family Tree. Here are some of the reasons:

• One record is male, and the other is female.
• One record is living, and the other deceased.
• One record is living or confidential and visible only to you, and the other record is also living or confidential and visible only to a different user.
• One record is living or confidential and visible only to you, and the other record is in a family group tree.
• One record is a confidential person and visible only to you.
• One record is read-only or has other conditions that prevent merges.
• One record is linked to the other as a parent or child.
• One record was previously merged and has already been deleted.
• Both records are attached to the same source.
• After the merge, the surviving record would have too many spouses, parents, children, sources, memories, notes, discussion, or people on the “not a match” list.

Steps

1. See if you can correct the data in Family Tree that caused the merge to fail. If you can, try the merge again.
2. If you still need help, contact us. Be prepared to provide the following information:
   
   • The ID number, name, birth date, and birthplace on the records you want to merge. Not all records contain all of this information, so provide as much as you can.
   • Your relationship to the individuals
   • Why you feel the records should be merged.

If you try and fix the two with the proper information and it still does not work please post again with any further information you can obtain. Thank you

dlmelville

Not sure I understand ….. I am unable to merge KWHD-C49 and LJQS-B7Q because they both have relationships with a Read Only profile (mother). That is why I am requesting assistance from FamilySearch ADMIN to perform this merge on my behalf. Make sense?

MandyShaw1

@sc woz There have been many successfully resolved requests of this type (read-only-related merges) here in the past and there will no doubt be many in the future.

I have flagged @dlmelville's original request for moderator attention.

Ashlee C.

@dlmelville I will send this in to be looked at. Thank for your bringing it to our attention.