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Sources Not Loading and Something Went Wrong Messages

GFre
GFre ✭✭✭✭
February 3, 2025 edited April 21, 2025 in General Questions

Is anyone else having trouble with the site right now? Opening the 'sources' page just shows flashing gray bars, like it's loading, but it won't go through. I'm also getting "something went wrong" messages when I try to 'review and attach' records. The same thing happens when I search and click on any result.

Other websites seem to work just fine, so it shouldn't be my internet or computer. I also tried closing the window out and then reopening, but the problem is persisting.

1

Answers

  • Paul W
    Paul W ✭✭✭✭✭
    February 3, 2025 edited February 3, 2025

    @GFre

    Yes, I'm totally impossible to work in the tree at the moment, which is why I've switched to here! Thought it might relate to cookies, but switched from Firefox (where I hadn't cleared them for some days) to Edge, but the problem was just the same.

    1
  • GFre
    GFre ✭✭✭✭
    February 3, 2025

    @Paul W Looks like it's finally working again.

    0
  • Paul W
    Paul W ✭✭✭✭✭
    February 3, 2025

    @GFre

    Yes, okay for me right now.

    I also added comments / an example (as requested by @SerraNola ) at

    Oops, something went wrong. Please refresh the page. — FamilySearch Community

    0
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