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Is catalog search not work?

James Michael Calderone
James Michael Calderone ✭
January 26 edited January 27 in Search

I haven't been able to use the catalog search for some weeks now. I just get a black screen
Click on

  • Search
  • Catalog

I use this feature extensively to look up Italian records. i seem to recall it worked one time in recent weeks. This is a new windows 10 installation. I'm able to sign in without a problem and use all other features (that I have tried)

Screenshot 2025-01-26 130457a.png
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Answers

  • David Alan Webber
    David Alan Webber ✭✭✭
    January 26

    Was there a catalog search problem from earlier that has been resolved today?

    I was able to go to the search, then catalog function, and looked up Italy and that populated, and then I picked Italy - Biography - Dictionaries, and then Who's who in Italy, and that populated just fine.

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  • David Alan Webber
    David Alan Webber ✭✭✭
    January 26

    Just for reference, I'm on Windows 10 and used the Edge browser with no add-ons for this task.

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    January 26

    Good morning @James Michael Calderone

    Catalog search is working fine for me, Windows 10, in both Chrome and Firefox.

    The catalog is undergoing a revamp, and there may be teething pains.

    Have you tried using a different browser? If that works, then clearing your FS Cookies should fix the problem in your preferred browser.

    image.png


    There is also a Community Group to discuss the new Catalog. https://community.familysearch.org/en/group/344-updated-familysearch-catalog-feedback

    Hope this helps.

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  • James Michael Calderone
    James Michael Calderone ✭
    January 27
    https://community.familysearch.org/en/discussion/comment/583740#Comment_583740

    Hello and thanks to everyone for confirming that it is potential/actually working.

    Funny thing, today, it did work. This is so strange because I've been trying this for many weeks now with the same results. Today I see the image below. Maybe it has something to do with my VPN? Though right now Iam using NORDVpn attached to a Norwegian server. (I live in Norway, I do this for protection reasons). Anyway, right now I'm in business and I thank all for their answers.

    Screenshot 2025-01-27 103548.png
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