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glitch in view relationship

Julie Cabitto
Julie Cabitto ✭✭
January 22 edited January 22 in Family Tree

I made updates to this family and attached records. I made the updates hours ago, but when I went back to look at view relationship it still shows my family link to the first marriage, after I moved James and Zachariah to be children of the second marriage. The tree part is correct, just not the "view relationship." Here's screenshots. I clicked on the woman Anna Beasley who should now be a great…grandmother, but she is listed as the wife of my great…grandfather.

jones 1.png relationship view.png
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Best Answer

  • ketherin - c
    ketherin - c ✭✭✭
    January 28 Answer ✓

    @Julie Cabitto These relationships should now be showing correctly based on your changes.

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Answers

  • Chas Howell
    Chas Howell ✭✭✭✭✭
    January 22

    On your screen shot you will see "SET PREFERRED" Click that and change the preferred parents. See if that helps

    1
  • Irv Schuetzner
    Irv Schuetzner ✭
    January 22

    Those are two separate programs that sync at different times. You may also need to go out of FamilySearch and sign back in. If it doesn't work come back and we will bring the engineers into the loop.

    1
  • Julie Cabitto
    Julie Cabitto ✭✭
    January 22

    Thank you both for great ideas. Overnight I was logged out & my computer restarted, still same problem. I changed the "show preferred". Same thing, the problem is still there.

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  • ketherin - c
    ketherin - c ✭✭✭
    January 23

    I will be escalating this to the engineers. Please do not change before they are able to look at it.

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  • Julie Cabitto
    Julie Cabitto ✭✭
    January 28

    I just looked, yay! I meant to acknowledge before, that I wouldn't touch it while you were looking at it. Thanks for the help.

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