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Memories Often appears crunched or invisible

jaredallenjohnson1
jaredallenjohnson1 ✭
January 21 edited January 23 in Memories

I have noticed that the memories section of an individuals page often bugs out. It either displays the memories super crunched so that they are very hard to see, or it sometimes doesn't display them at all.

Here is an example where it is bugged out to the point of being invisible.

image.png

Here is an example where it appears super crunched

image.png


I am not sure why it is doing this. Though it happens often enough to make the memory section super hard to use at times.

In both the screenshots above I have the webpage taking up my full screen. Also reloading or opening in a new tab doesn't fix it, it remains bugged out when it becomes like this.

Tagged:
  • Person Page Bug
  • Memories Bug
0

Answers

  • Alan E. Brown
    Alan E. Brown ✭✭✭✭✭
    January 22

    This is a known problem. See a response concerning the status at Memories Not Showing.

    1
  • AmberML1
    AmberML1 ✭✭✭
    January 23

    @jaredallenjohnson1

    I'm happy to report that the images under Memories are "viewable" again—our FamilySearch Engineers were able to provide a fix for this issues.

    Thanks again for your valuable feedback!

    0
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