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possible glitch

Julie Cabitto
Julie Cabitto ✭✭
January 20 edited March 10 in Family Tree

Hi, I think there may be a glitch. A cousin sent me a name in the tree & asked if I was related to her John Butler. I saw that I was, but noticed my connection was a mistaken link. I disconnected Susannah Clark from being the daughter of Moses Clack. His correct daughter Susannah Clack was already correctly linked to Moses. The link is still showing under "view relationship" as "living person". James only shows one mother & 1 father. Susannah does not have parents attached anymore. But I am still showing the link between Susanna & Moses Clack that I detached. I never made anyone "living". I closed everything out, restarted my browser (firefox), typed in John Butler's number, clicked to view relationship, and an hour later I'm still showing connected to Moses Clack. Here's screenshots.

error, disconnected.png James parents.png Susannah.png
0

Answers

  • sc woz
    sc woz ✭✭✭
    March 7

    @Julie Cabitto

    Good morning. I just wanted to see if you were able to fix the situation you are describing. I looked at the connections you were showing an see it appears to be fixed from what I can tell at https://www.familysearch.org/en/tree/person/details/K232-467

    If this is still an issue can you update your information and issue to see if we can assist you in anyway here at the community.

    0
  • Julie Cabitto
    Julie Cabitto ✭✭
    March 10

    Yes, this issue has been fixed. Thank you for checking!

    0
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