Question about monthly report
When center directors submit their monthly reports, they typically receive a confirmation email indicating that the report has been received. However, some centers have reported that they have not been receiving these confirmation replies for some time now. Upon inquiring FamilySearch Support Agents, they've informed that there is a system glitch is causing this issue.
While we understand that the glitch is being addressed, as center directors, we are still required to submit our monthly reports. Unfortunately, we remain unclear on the status of the update and how this issue is being resolved on getting this report confirmation email.
Additionally, we came across a Knowledge Article stating that "Centers no longer receive a monthly report from us." However, many centers are still receiving these reports, leading to further confusion.
Could you kindly provide clarification on the following:
- The current status of the system glitch impacting confirmation replies(if there is a glitch).
- Whether centers should expect to continue receiving monthly reports or if this process has changed.
