Can't see any sources

jlwestra

I am in Family Tree (FT) this morning, and I Can't see any sources for any Person I bring up. This happens on multiple browsers and multiple computers. Is this a new problem?

Michel2434

Same problem here since about an hour ago

Julia Szent-Györgyi

Ditto: using both the Sources tab and tool, it takes about 5 to 15 full seconds for anything to load, and the indexed ones are all missing their sort-by dates. Opening such an indexed source results in another ten seconds of pulsing, and then it comes up with "We are unable to display the record for this source. Please try again later." (Ugh, misuse of the word "record".)

Probably relatedly, an image that I could view perfectly well last night is now coming up as "you don't have permission" using the catalog's viewer, and while the index-editor viewer does show it, it gives multiple error messages.

George Musser

I can’t view source material, either. (In my case, they are microfilmed land deeds.)

Wayland K Adams

I am not having any issues with sources this morning. Hopefully fixed.

jlwestra

The source problem seems to have been fixed, about 7:30 this morning.

George Musser

It is not fixed yet, as of 10:30am EST.

George Musser

Working again, as of 11:10am EST.

Anna Maria Danka

Hasonlót tapasztalok Ha rákresek a helyiségre hibakód jelenik meg "Frissitse az oldalt, vagy térjen vissza későpbb"

Julia Szent-Györgyi

Anna Mária, nekem ma már (kopogjuk le) újra működik minden a szokásos módon. Pontosan hol kerestél rá a helyiségre? (És melyik helyiségre?)