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Chat initiated from a user's "Following" list does not embed the profile's link

JulianBrown38
JulianBrown38 ✭✭✭
January 6 edited January 6 in Family Tree

When I initiate a chat by clicking a user ID somewhere in a profile page, Chat embeds a link to that profile in the chat. The recipient can click that link and go directly to the profile. However, if I initiate a chat from my "Following" list by clicking on the ID of the user who made a change to a profile, Chat does not embed a link to the relevant profile; instead it embeds a generic link to the "Following" list (https://www.familysearch.org/tree/following/?treeId=PRIVATE). As a consequence, when the recipient clicks on the embedded link, all they get is a display of their own "Following" list. This isn't very helpful if the chat initiator doesn't explicitly identify the profile that they are talking about.

Can this be changed so that the recipient can easily find the profile?

Tagged:
  • Chat
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Best Answer

  • Ashlee C.
    Ashlee C. mod
    January 28 Answer ✓

    @JulianBrown38 This is a great idea! I suggest you make a post in the Suggest an Idea category to add this.

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Answers

  • ScottSeegmiller
    ScottSeegmiller ✭✭✭
    January 26 edited January 27

    I clicked on my Cousin Vicki in my list of ancestors I am following.

    image.png

    The Blue Following link takes me to my list of people I am following. You would like a link to the Person Page of the ancestor to be sent in the chat, is that correct?

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  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    January 26

    Yes, that's my understanding, Scott. Currently, you get a link to your Following list, she gets a link to her Following list, and neither of you has any clue who the message is about. Instead, Julian would like for that useless link to be replaced with a link to the profile that your cousin contributed to.

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  • JulianBrown38
    JulianBrown38 ✭✭✭
    January 26

    @ScottSeegmiller, @Julia Szent-Györgyi. Yes, you're both absolutely right. I've received a few chats about profiles that I changed some years ago, and it took some digging to find out who the senders were referring to. The link is obviously intended make life easier, which it usually does; unfortunately, in this scenario it's only confusing.

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