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Error Message When Attaching Additional People in a Memory

Kim E. Thomas
Kim E. Thomas ✭
November 24, 2024 edited March 3 in Memories

When trying to attach multiple people in a memory, it will let me attach the person that I am working on their page, but I get the following message when trying to attach additional people. I have reset my cookies. Any suggestions? See attachment for the error.

Attaching People in Memories.jpeg

0

Best Answers

  • AmberML1
    AmberML1 ✭✭✭
    November 25, 2024 Answer ✓

    @Kim E. Thomas

    Yes, several users have reported problems with the tagging function. We are looking into this issue; hopefully we can get this resolved quickly.

    Sorry for this challenge! Thank you for your patience!

    1
  • steele jean
    steele jean ✭✭
    November 26, 2024 Answer ✓

    I'm getting this message with a new person I create, then try to tag with the ID i created: "We couldn't complete the search. Please double-check the person ID and try again."

    0

Answers

  • Kim E. Thomas
    Kim E. Thomas ✭
    November 26, 2024

    Thank you!

    Have a wonderful Thanksgiving!

    Kim

    0
  • MandyShaw1
    MandyShaw1 ✭✭✭✭✭
    November 26, 2024 edited November 26, 2024

    That's the same error message the OP is getting, so see Amber's reply above.

    1
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