Can't save data: Partner ... is currently banned.
Dear All,
I'm a relatively new user. Today I opened some records, saved data elsewhere, made highlights on images, and edited some data, usually typos, misreadings or wrong estimates of dates. At the last one, I couldn't save my modification. I got an error msg. like "Data is not saved, please reload". I reloaded and made the mod. again, I clicked Save and got the same result. Then I checked the console of my browser and found this:
{"errors":[{"code":108,"msg":"Partner … is currently banned."}]}
It was the response for the data pack my browser sent when I clicked Save. At the pos. of … I got a 4-digit ID, I guess that's my ID in the system.
What happened? Is there a limit to the number of documents I can open, data saves I can make, or stg?
Thanks for any info.
Answers
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Hello @Gergerg.
There is no 4-digit number identifying users of FamilySearch as far as I know. FS has millions of users.
Could you clarify what change you were trying to make to what profile, index entry, etc., please? A screenshot would be useful (avoiding living person information).
Also, what browser are you using?
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