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Photos entered to a record's memories only show on entering device

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wardnashogden1
wardnashogden1 ✭
October 15, 2024 edited October 15, 2024 in Memories

Added photos to memories on a person's record using iPhone. Added a label to the photos. After completing the entry, the photo and label both show up on the person's record when viewed on the iPhone. When viewed on the person's record online, and when viewed on my gallery online and gallery on the iPhone, only the photo label shows up with only a black place holder for photo.

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  • AmberML1
    AmberML1 ✭✭✭
    October 15, 2024

    @wardnashogden1

    Thank you for your feedback! We have moved this discussion to our Memory Viewer Feedback group.

    Please click the link provided, and click to “Join” the group.

    The Memory Viewer Feedback group will specifically manage questions, concerns, and discussions regarding the Memory Viewer. It will also provide access to Updates and Known Issues.

    We will close this discussion here, but we invite you to continue providing feedback in the Memory Viewer Feedback group. Thank you!

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