Home› Welcome to the FamilySearch Community!› Ask a Question› Family Tree

Page no refreshing

RodneyPiper
RodneyPiper ✭
October 12, 2024 edited March 3 in Family Tree

When you merge on some pages they do not refresh what causes this?

0

Answers

  • BernieBeleskey
    BernieBeleskey ✭✭
    October 12, 2024

    Often one has to click the refresh tab in the browser

    Or

    Go back to the person page again and view tree

    Depends on the security setting or VPN you are using

    Take care

    0
  • LindaTG
    LindaTG ✭✭✭
    October 12, 2024

    @RodneyPiper

    Could you give more information about what you are experiencing? Are you talking about merging to people together? Can you provide the Person ID so we can see what you are seeing?

    0
  • BernieBeleskey
    BernieBeleskey ✭✭
    October 13, 2024

    Yes!

    Some of my patrons fail to click the "Merge" button at the bottom of the mergae page.

    Then, the merge is in limbo.

    They have to restart the merge and click "merge," and they are fine.

    Yes, to see what they are experiencing, one has to be on the deceased Person's ID page

    Have a great day, Family Searching!

    0
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories
  • 42.7K Ask a Question
  • 3.3K General Questions
  • 570 FamilySearch Center
  • 6.7K Get Involved/Indexing
  • 640 FamilySearch Account
  • 6.5K Family Tree
  • 5.2K Search
  • 998 Memories
  • 2 Suggest an Idea
  • 473 Other Languages
  • 62 Community News
  • Groups