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Record pages error out before they are fully displayed (any browser settings to fix this?)

KarlGraham
KarlGraham ✭
October 1 edited October 1 in Social Groups

😒Last week, I was able to display pages fine, but this week, it starts to come up, I can see the transcript, but then before the page is fully displayed I get the "Something Happened" message, and the opportunity to refresh (but it always errors out before coming up this week). I use Chrome, and updated it to latest version, and deleted browsing history. No luck so far this week.

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Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    October 1

    I've used both Firefox and Chrome in Full-Text Search and have never seen (touch wood) the error message or had any issue other than it being a little slow to display a clear image. Running Windows 10, fully updated, and both browsers fully updated.

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  • KarlGraham
    KarlGraham ✭
    October 1 edited October 1

    Search Parameters:

    Name "Maitland Graham"

    Place: Sanpete, Utah

    Date Range: 1894 to 1994

    comes up with list of about 6……. but can't display any…. if anyone else has a chance to try it… and let me know their experience, I'd appreciate it

    Thanks

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    October 2

    I have the same results with your search parameters, but I tried several other searches, in various locations and names, and those all worked.

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  • Mark McKenzie_1
    Mark McKenzie_1 ✭✭
    October 2

    Same here…. Interesting in that if you strip away the Full-Text search 'bits' in the url, it loads fine

    https://www.familysearch.org/ark:/61903/3:1:3QSQ-G9LB-SS6J?view=fullText&keywords=Maitland%20Graham%2CMaitland%2CGraham%2CUTAH%2CUtah&groupId=TH-1942-46742-2102-10

    https://www.familysearch.org/ark:/61903/3:1:3QSQ-G9LB-SS6J

    I am on Firefox

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