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New Memory Viewer Format

Donald J Brady
Donald J Brady ✭
July 10, 2024 edited August 14, 2024 in Memories

Hi, I'm really glad for the memories tab and the ability to add photos, stories, and other special memories to Family Search. This is a great way to preserve and share a variety of family photos, memories, and create new ones. I noticed a couple things with the new memory viewer format that perhaps should be corrected. When tagging individuals in a memory with the "Who is in this memory" feature, the previous memory viewer format was correct, in that each person tagged was added and listed top to bottom on the upper right side of the screen. This was correct. You could actually organize or structure the individuals in a photo or story chronologically by age, their appearance in a story, or however you wanted to initially tag and have them appear on the "Who's in this memory" list. And of course, people could add new tagged people in a memory at any time and are encouraged to do so. The key here is that the first person tagged would initially appear at the top of that list, the next person tagged would appear after or below the first, and so forth… listed top to bottom. The new memory viewer, however, reversed the order of every person already tagged in an existing memory from top to bottom (correct) to a bottom to top format (not so good). The persons tagged and listed at the top of each "who's in this memory" list, now appear at the bottom of that list, and the last person that was added now appears at the top. I wondered if this was perhaps an oversight or data transfer glitch. Again, the previous viewer feature here was good, and in my view correct. Individuals in a memory were tagged and appeared top to bottom in that order, which makes perfect sense. Now the order even with new memories and people tagged is reversed. Same thing with the "Add topic tag" list on the lower right side of the page/screen. The general topic tags previously appeared in alphabetical order - A to Z (this was good). Now this list also appears in reverse order, any topic tag that begins with a "Z" appears at the top of that list, while any topic tag that begins with an "A" appears at the bottom of that list. This may seem minor or rather insignificant, but it's not. I hope these two items can be corrected, especially the first one mentioned. Thanks for the other image viewer enhancements that look good.

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Answers

  • AmberML1
    AmberML1 ✭✭✭
    July 19, 2024

    Hi @Donald J Brady

    Thanks for your kind words about the new Memory viewer. And sorry for your struggles!

    Yes, the order for Tagging and Topic Tags has changed. This was an intentional change made by the Engineers. They wanted users to see the MOST RECENT tag or topic tag. As such, the tag inserted last stays at the top. Also with topic tags, the most recent remains at the top.

    I know this doesn't sound ideal, but for now this is how the order is set. But be assured, the Engineers do know that not all users are happy with this change.

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  • David K B
    David K B ✭✭
    July 19, 2024

    I see another change to tagging ancestors in memories with an "X" or check mark. Not sure I am doing this right or what?? Just making things more confusing instead of helpful. It was fine before this change.

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  • AmberML1
    AmberML1 ✭✭✭
    July 19, 2024

    @David K B

    Sorry, but I'm not certain I understand your last post. If you can provide further details, I'll try to help.

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  • Miss Jessie
    Miss Jessie ✭✭✭
    July 19, 2024

    The red x or green check mark indicate the "box" is in the correct location on the image. It’s a very recent change and not documented in a help article

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  • David K B
    David K B ✭✭
    July 21, 2024

    I do not see the necesesity of this check mark and X.

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  • AmberML1
    AmberML1 ✭✭✭
    August 2, 2024

    @Donald J Brady

    We have moved this discussion to our Memory Viewer Feedback group.

    Please click the link provided, and click to “Join” the group.

    The Memory Viewer Feedback group will specifically manage questions, concerns, and discussions regarding the Memory Viewer. It will also provide access to Updates and Known Issues.

    We will close this discussion here, but we invite you to continue providing feedback in the new Memory Viewer Feedback group. Thank you!

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