Accessing a single memory on the Memories page

LGWiseman

Now (May 9th) can't access a single memory via 'open in a new Tab'. Can that be restored?

Accessing a single memory automatically downloads the .pdf of that memory - why? it downloads as a generically named dist(n).pdf n=1,2,3,4… firefox browser. I just want to check to see if others have looked at that memory, check for recent comments. The 3-dot menu has a Download button - that downloads the .pdf with the name it was uploaded to FS.

Can you please stop automatticly downloading the .pdf of a memory? Put the Download button on the page, instead of in the 3-dot menu?

LGWiseman

Thanks for the suggestion Aine Ni Donnghaile ….. this is what i did to handle that situation:

Firefox - General Settings - Applications - 'Choose how Firefox handles the files you download from the web...'
.
Portable Document Format (PDF) - Save File - changed to Always ask

Then when loading the memory page, it shows a 'Dialog Box' and I just hit [Cancel], and the .pdf is not downloaded. If i later want to download it, the 3-dot menu - Download shows the same 'Dialog Box' with the file name that it was uploaded to Familysearch with; then i just hit [ OK ].

Ashlee C.

Mod note: This discussion was moved from FamilySearch Account to Memories.

Áine Ní Donnghaile

@LGWiseman That sounds more like an issue with your settings in Firefox for the handling of a PDF.