Source picture not available?

Zena Hernandez Opperman

Why is the source picture not available? last few days just says try again later

Áine Ní Donnghaile

Can you share the URL of the record? I haven't had a problem this week. And, have you tried the usual basic troubleshooting step of trying with a different browser or clearing your cache/cookies in your preferred browser?

Zena Hernandez Opperman

https://www.familysearch.org/ark:/61903/1:1:QP3H-1M2M This is the link to the record. There are others https://www.familysearch.org/ark:/61903/1:1:7JXP-3Y3Z. I tried it again and now it says an error has aoccured - Click retry to have the computer run it again. This report will automatically be sent to Family Search. Yes have cleared browser history

Áine Ní Donnghaile

Both display for me Windows 10, checked both Firefox and Chrome, all fully updated.

I can't post an image here because of the current image problems in the Community. If you want to send me a private message and an email address, I'll be happy to send them to you. PLEASE do not post your email address here since this platform is not private.

Maile L

Mod note: This discussion was moved from General Questions to Search.

Scotthoff

The image on link #1 showed up for me in Chrome.

Zena Hernandez Opperman

Thank you all. Everything is now working fine.