Ancestry Search fields

System

This discussion was created from comments split from: how do I sync familysearch and ancestry.

CherylMillerBlack

This may not be the same question, but I have noticed a problem from the FamilySearch person page when choosing Search Records -> Ancestry.

Normally, FamilySearch fills in all the available fields for the ancestry search. For the past while however (a few months?--I'm not sure), it messes up the kids. It will only fill the search fields for one child, and the name is given name: child#1 given name / surname: child#1 surname, child#2 given name, child#3 given name.

I don't know how long this was happening before I noticed it or how many searches it may have messed up.

AnneLoForteWillson

@CherylMillerBlack I know this was posted quite a while ago, but I wanted to check to see if this was still happening for you. I just tested this process and it appears to be filling in the children correctly. If you are still having issues, would you please post screenshots of what you expected to see and what really occurred. Also, include what operating system you are using and what browser you are using. This information will help our product team to figure out what is going wrong.

CherylMillerBlack

Thanks Anne (and sorry I didn't see this sooner). I will pay attention to whether this is still happening, and get back to you with the needed information.

CherylMillerBlack

I tried several examples today. It looks like it's consistent in populating the search fields with each child's given name. (No surnames for any of them, and only the children of the spouse marked as "preferred" in FamilySearch.

Although it would be nice to list all spouses and children, I understand it may not be a simple thing to do. This is workable. :)

Thanks.

AnneLoForteWillson

Excellent! So glad it is working for you. I will close this discussion then.