I cannot partner with Ancestry.com from FamilySearch
My name is Wayne Stoltz and I am deaf. I was in FamilySearch and I tried to partner with Ancestry this morning on 4 March, 2024. When I went into Ancestry thru FamilySearch it shows that I am registered in Permissions on FamilySearch; it also shows that I am registered for Ancestry, but it does not indicate in Ancestry Settings that I am registered. I cannot use the Search features etc. and it wants me to subscribe to Ancestry. I am presently here at the FamilySearch Center where I have a deaf interpreter on every Monday & Friday (9am-3pm). Thank you for contacting me as to what my next steps should be. Sincerely, Wayne Stoltz
Answers
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For future reference, this is a public forum, not a direct message to FamilySearch. You should not put your personal information here, as anyone on the site can see it. The message may be edited if you are within the 4-hour edit period, but a moderator can also remove the information for you at any point.
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Not just "anyone on the site can see it." Anyone who has access to the internet can see it. The contents of this forum are readily available in a Google or Bing search within minutes of the posting.
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@WAYNE ARDEN STOLTZ to be sure I understand your issue. Are you a member of the LDS Church trying to access your partner Ancestry account? If so, you need to contact FS directly. This Community is comprised of many users of FamilySearch - a large percentage are not LDS.
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Mod note: Community is a public online forum. For your privacy, your question was edited to remove your private information. See the Community Code of Conduct for more details.
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