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Trouble with tagging

ReissLesterLee63
ReissLesterLee63 ✭
February 23, 2024 edited December 30, 2024 in Memories

I have a photo in my memories that won't allow me to tag. When I click on the photo, no boxes appear to allow me to tag the people.

0

Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    February 23, 2024

    Have you tried using a different browser and/or clearing your FamilySearch cookies in your preferred browser? I just tested on a photo in my gallery and tagged it without issue. Windows 10, Firefox browser, both fully up-to-date.

    Good luck!

    0
  • Miss Jessie
    Miss Jessie ✭✭✭✭
    February 23, 2024

    What type is the photo? Some PDFs look like photos but cannot be tagged on the image.

    • For pdf files, go to the "Who is in this memory?" search bar, and type the ancestor's name. You cannot place a tag in a specific place within a pdf file. 
    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-tag-memories-of-my-ancestors-or-relatives-in-family-tree


    2
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