Trouble with tagging

ReissLesterLee63

I have a photo in my memories that won't allow me to tag. When I click on the photo, no boxes appear to allow me to tag the people.

Áine Ní Donnghaile

Have you tried using a different browser and/or clearing your FamilySearch cookies in your preferred browser? I just tested on a photo in my gallery and tagged it without issue. Windows 10, Firefox browser, both fully up-to-date.

Good luck!

Miss Jessie

What type is the photo? Some PDFs look like photos but cannot be tagged on the image.

• For pdf files, go to the "Who is in this memory?" search bar, and type the ancestor's name. You cannot place a tag in a specific place within a pdf file. 

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-tag-memories-of-my-ancestors-or-relatives-in-family-tree