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Unable to list all my bookmarks or like some posts

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Adrian Bruce1
Adrian Bruce1 ✭✭✭✭✭
February 6, 2024 edited November 12, 2024 in General Questions

In the MyGroups facility, I have a subscription to England Research. The 2 latest entries in there (Records that i can no longer find in FamilySearch and What do you get with the death notice download from GRO ) are marked with the blue flag to show that I have bookmarked them. Neither come up in https://community.familysearch.org/en/discussions/bookmarked

This is unhelpful since I need to look at each group to see if there has been any update.

Also in the same group, I can no longer "Like" posts - the message is, "You don't have permission to do that". Surely this is unhelpful to the writer of the post and others?

Can someone please explain?

1

Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    February 6, 2024

    Hi @Adrian Bruce1 The problem of not being able to like comments or posts in some Groups started for me a few days ago. I reported it to @Maile L who indicated I was not the first to report. I'm sure someone somewhere is working on it.

    3
  • Maile L
    Maile L ✭✭✭✭✭
    February 7, 2024 edited February 7, 2024

    Issue 1: I have confirmed the bookmark bug, using my non-moderator account for testing. I bookmarked three discussions: one in a private group, one in a public group, and one in a category. Only the discussion in the category shows in My Bookmarks.

    image.png

    Issue 2: I have also confirmed the reaction bug, still using my non-mod account. I cannot choose any of the four reaction options at the bottom of comments that have been made in groups. I get an alert that says "You don't have permission to do that."

    image.png

    This has been reported by @Robert Seal_1 regarding the Germany group and @Áine Ní Donnghaile regarding the Italy group as well as @Adrian Bruce1 regarding the England group. We are having these investigated. As always, I will let you know when I hear something. Thanks so much for being so on top of things, guys!

    3
  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    February 7, 2024 edited February 7, 2024

    I think the "no upvotes" problem applies to all groups. I just tested it in Austro-Hungarian Empire Research, Eastern European Research, and FamilySearch Magyarország, and all of them resulted in the "you don't have permission" error.

    image.png

    It's a newish error; I see upvotes from "normal" users in the Austria-Hungary group on messages dated as late as Jan. 23, and from "mod-types" as late as Jan. 27.

    (Upvotes in Groups increment the counters on my profile page, but they have never shown up on the list I get if I click one of those counters, so I can't check for group upvote activity that way.)

    2
  • Adrian Bruce1
    Adrian Bruce1 ✭✭✭✭✭
    February 7, 2024

    @Maile L - thanks for the diagnostics!

    0
  • Maile L
    Maile L ✭✭✭✭✭
    March 21, 2024

    Update: The ability to like posts in groups has been fixed. The bookmarks issue is still being worked on.

    0
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