A large gray screen props up whenever I try opening someone's family tree on FS.org?
A large gray screen (on the page itself) props up whenever I try opening someone's family tree on FS.org. The same thing occurs regardless of who's family tree I try to view. How exactly do I fix this problem?
Answers
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Have you tried the usual song-and-dance? (Try it in a different browser; if it works there -- as I suspect it will, given that the rest of us are not seeing this problem -- some housekeeping in your original browser should restore functionality: make sure it's up to date, and clear your FS-related history [cache and cookies] from it.)
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try opening someone's family tree on FS.org
Are you in Genealogies? Otherwise, there is only one tree.
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I think by "someone's family tree", Daniel is referring to one of the chart views, or perhaps even the profile details page.
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Yeah, I was able to fix it by deleting all of my cookies on my Internet browser.
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Yes, the profile details and also the profile sources and all of that.
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What operating system and version and what browser and version are you using?
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FWIW, I was able to fix this problem by deleting all of my web cookies.
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Google Chrome for the browser and I think Windows for the operating system. Not sure, though. And unsure about the versions. But I have already managed to fix this problem by now, thankfully.
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@DanielGonik You can check the version you are using in Settings on your computer/browser. If you don't whether you are using Windows, that's scary.
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