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When I search a tree, there is an error 'Something went wrong'

System
System admin
January 29, 2024 edited September 26, 2024 in Family Tree
This discussion was created from comments split from: What's with the "This feature is not available in your location" errors today?.
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  • JoyceCollins6
    JoyceCollins6 ✭
    January 28, 2024 edited January 29, 2024

    I can no longer search trees, or load previous trees due to 'This feature not available in your region'. It seems to work in the normal search area. Any clues?

    I should clarify; after trying to search a tree, the error is 'Something went wrong'

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  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    January 29, 2024

    @JoyceCollins6: are you trying to search in Genealogies, perhaps? That's the only context I can think of on FamilySearch where "trees" (plural) makes any sense. (I'm not sure what "load previous trees" means anywhere on FS.)

    I just checked, and Search - Genealogies worked the same as always for me. Have you done the usual song-and-dance for fixing glitches on FS (try a different browser, update your browser, clear your browser's FS-related history [cache and cookies])?

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