Fix technical problem
When trying to merge, I clicked on the box that stated all the facts were the same. I could not continue to finish the merge. I kept getting a statement that I needed to give a reason. I finally deleted the suggested response and wrote out my own. It still does not work. It wants me to fill out the reason even though I did.
I also tried feedback. Selected the sad face. It doesn't allow me to explain why! I put a sad face because it doesn't work but you have no way of knowing that. That seems counterproductive to your knowing how people like your website.