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I'm having a problem getting batches to submit

Jana Petty
Jana Petty ✭
January 18, 2024 edited September 30, 2024 in Get Involved/Indexing

I can't get the batch to submit. I complete first page on the immigration records, complete the second. When I attempt to submit, it puts me back on the first page where nothing is showing up. I've tried restarting the program as well as rebooting my computer and still having the same problems.

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Answers

  • erutherford
    erutherford ✭✭✭✭✭
    January 18, 2024 edited January 18, 2024

    Most projects today come with a preset number of entries per image. You have not used the second entry in both images, so you will have to delete them before you can submit. To do this, follow these two steps:

    Click on the trash can icon on the toolbar.

    FireShot Capture 006 - Indexing Tool — FamilySearch.org - www.familysearch.org.png

    When this dialog box appears, choose "All blank entries" and click Delete. This will delete all the extra (unused) entries in the batch. Once the extra entries are deleted, you will then be ready to submit the batch.

    FireShot Capture 007 - Indexing Tool — FamilySearch.org - www.familysearch.org.png


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