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I did not receive an email for instructions to input on the new FamilySearch Locator Map

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ValerieHillesheim
ValerieHillesheim ✭
January 9, 2024 edited September 24, 2024 in FamilySearch Center

Please send to my center byway of my personal email.

Monterey FamilySearch Center

directly to me, I have not been able to retrieve password for our new email sign in.

Thank you!

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Answers

  • Ken Richins - NA FSCS Specialty Lead
    Ken Richins - NA FSCS Specialty Lead ✭✭✭✭
    January 9, 2024 edited January 9, 2024

    You must call Global Services to update your center email password which will auto delete every 30 days without a signin to that account so after reseting make sure you sign into the account each 30 days! as for instructions for Center tools please go to Center Tools Instruction • FamilySearch Support Operations This link is visable from the FamilySearchCenter Learning Resources page when a Director is signed on. You will need to scroll to the bottom of that page to see the FamilySearch Center Tools Link.

    image.png

    Clicking that ICON will take you to FamilySearch Center Tools page.

    image.png


    The first takes you to the Tools where you can edit and the other three provide instructions both in Video and written along with FAQ's.

    1
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