"This image is unavailable for viewing at this time" message
I have been trying to search in a record set, Scott County Iowa Deeds 1838-1932 (https://www.familysearch.org/search/catalog/431412). Almost every film has the restriction that "THis image is unavailable for viewing at this time." I have been trying more than a month to see these records. A few of the actual deed books are available at a FS affiliate library, but NONE of the index books are available - they are all "images are unavailable" so the deed books do me no good (I do not know when my person bought or sold property - I have about a 14 year range" and I can't read through 3500 images trying to find at least 2 deeds.
How can I access these records. Or how can I get FS to figure out what the problem is and fix the switch to make the images available?
Thanks,
Mary
Answers
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Hi Mary, (I know your name well!)
There is a known problem with some record sets. We've had a few threads on the topic. Some have been repaired, but it may take some time to get all the glitches ironed out.
@Sam Sulser @Maile L FYI please and thanks.
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Thank you. I requested from FS a month ago that they look into this, and I have received no response.
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The 2 names I tagged are the primary mods of this Community, and they are usually quick to escalate such problems.
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@Maile L the link is in Mary's post. https://www.familysearch.org/search/catalog/431412
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Hi Maile,
Thank you Aine for including the link to the collection. Here is one film of the many that don't work. 1003794
Thanks,
Mary
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Hey guys, I have asked to have the permissions reviewed on this one. I will let you know what I hear. Thanks for the report and also for you patience while they check on this.
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Maile,
Thank you for whatever you did. I was able to access the index films and deed books and I found the deeds I was looking for. And I got great information!
Thanks,
Mary
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Excellent @Mary Roddy.
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