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Video links to work

Lois.P
Lois.P ✭✭
January 5, 2024 edited September 24, 2024 in General Questions

In the Wiki on the FamilySearch Search Tips and Tricks page is a video which requires silverlight. This is no longer supported and the videos cannot be view.

How can I get to watch this video?

tips and tricks .jpg
silverlight end of support .jpg


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Answers

  • Alan E. Brown
    Alan E. Brown ✭✭✭✭✭
    January 5, 2024

    The video is not available in a supported format (other than the now-unsupported Silverlight), as near as I can tell. So I updated the FamilySearch Search Tips and Tricks wiki page to link to the handout, which was designed to accompany that now-obsolete video. So at least the basic content of that video is available, although not in a video format.

    0
  • kimleegalloway1
    kimleegalloway1 ✭✭
    January 5, 2024

    Hi Alan.

    Which video are you trying to view? If you can provide me with the name or subject of the video you can't view, I will try and provide you with the information you need.

    Thanks and have a great day,

    0
  • Alan E. Brown
    Alan E. Brown ✭✭✭✭✭
    January 5, 2024

    @kimleegalloway1 I wasn't the one trying to view the video. That was @Lois.P . But in any case, the video that user was trying to view was the one formerly linked to in the FamilySearch Search Tips and Tricks wiki page: http://broadcast.lds.org/elearning/FHD/Community/en/FamilySearch/FamilySearch_Tips/Player.html

    That link is to a video that requires Silverlight, which is not supported by any modern browsers.

    0
  • kimleegalloway1
    kimleegalloway1 ✭✭
    January 22, 2024

    OK thanks

    0
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