Community Modifications
As you may have observed, the Community is presently in a phase of transformation. We're actively engaged in testing and exploring improvements aimed at enhancing user-friendliness. Over the coming months, you might notice various adjustments. However, please refrain from fixating on these alterations as they remain subject to further refinement. Rest assured, we'll provide clarity and communicate when these changes become permanent.
It's essential to acknowledge the engineering limitations we encounter while endeavoring to modify the current landscape. Despite these challenges, our unwavering commitment remains centered on encouraging a friendly, inclusive and welcoming Community—a space that prioritizes safe communication and fruitful collaboration for all its members.
Thanks for your patience, kindness and understanding!
-Stephanie☺️
Comments
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After extensive testing spanning several months, we are delighted to announce that the transition from "FamilySearch Help" to "Ask a Question" has yielded exceptionally positive outcomes.🎉 Recognizing the previous ambiguity surrounding the location for asking questions, we've observed a marked improvement in user navigation and clarity with this alteration. As a result, users can now seamlessly identify where to seek assistance.
Commencing 1 February 2024, this change will be permanently implemented site-wide. We eagerly anticipate additional strategic enhancements aimed at cultivating a more supportive and user-friendly Community environment for all seeking assistance.
Thanks as always for your kind patience throughout this process.
-Stephanie☺️
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