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  • Home› Welcome to the FamilySearch Community!› Ask a Question› Family Tree

    Back arrow on Source Box page

    886EZLContact ID
    886EZLContact ID ✭✭✭
    November 22, 2023 edited January 23, 2024 in Family Tree

    When you are on a person's source page in Family Tree and you click on "Add Source--From Source Box" you can see the person's name with a left arrow at the top of the Source Box page.

    After you attach the source to a person you cannot click on that back arrow. Instead, a new browser window or tab has been opened to get to the Source Box, so you have to click on the other browser tab with the person's name on it.

    So why even have the person at the top with an arrow if the arrow doesn't work?

    Please make this slight adjustment to the programming by removing the arrow. Or make the arrow functional.

    Thank you.

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    Answers

    • Áine Ní Donnghaile
      Áine Ní Donnghaile ✭✭✭✭✭
      November 22, 2023 edited November 22, 2023


      1
    • Julia Szent-Györgyi
      Julia Szent-Györgyi ✭✭✭✭✭
      November 22, 2023 edited November 22, 2023

      That's a completely different topic, @Áine Ní Donnghaile. That one wanted the browser's back arrow on a page where it's unavailable (because Source Linker opens in a new tab). This is the opposite, and not Source Linker: when you use your Source Box to attach a source, there is an arrow (not your browser's, though) -- only it doesn't actually do anything.

      image.png


      0
    • Gordon Collett
      Gordon Collett ✭✭✭✭✭
      November 23, 2023 edited November 23, 2023

      This is actually a very similar problem as with the source linker and is a browser issue apparently. In Safari, both the source linker and the source box open in a new tab. The source linker does get a back arrow:

      Screenshot 2023-11-23 at 8.43.43 AM.png

      which functions just fine to close the tab and return to the previous tab.

      The source box gets both the browser back arrow and the bar across the top:

      Screenshot 2023-11-23 at 8.45.42 AM.png

      and I can click on either the back arrow or anywhere in the box drawn here:

      Screenshot 2023-11-23 at 8.45.42 AM copy.png

      to close the tab and return to the page I came from.

      Firefox and Chrome on my Mac do not work this way. The back arrows for the browser are inactive in the new tabs of the source linker and source box and the banner in the source box is also inactive.

      If I click and hold on the back arrow in Firefox and Chrome in the new tab, there is no history. However, in Safari there is:

      Screenshot 2023-11-23 at 9.02.57 AM.png


      1
    • Mark McKenzie_1
      Mark McKenzie_1 ✭✭✭
      November 28, 2023 edited November 28, 2023

      The 'Back Arrow' on the Source Box was working just fine until fairly recently. There is a similar functionality when exiting 'Research Helps' which still works....

      Capture.JPG


      1
    • Chas Howell
      Chas Howell ✭✭✭✭✭
      November 28, 2023 edited November 28, 2023

      I can confirm the non functioning back arrow @Mark McKenzie_1 points out. Website using Chrome

      0
    • Paul W
      Paul W ✭✭✭✭✭
      November 29, 2023

      @Chas Howell

      Interesting: as it is functioning for me - using Windows 10 with Chrome, Firefox and Edge browsers.

      0
    • TPoulin
      TPoulin ✭
      November 29, 2023

      Fix the "person" back arrow on the Source Box page so it takes you back to that person.

      On the source box attach page, in the blue line at the top of the page, the attach person's name and a back arrow used to take you back to that person's page. As of 25 Nov 2023 or sooner the back arrow does not work at all. Terry Poulin

      0
    • Black Jed
      Black Jed ✭
      December 1, 2023

      When I attach a source for my source box I can not return to the person. Clicking on the arrow to the left of the persons name does not do anything. This used to cause the tree to return to the source page for the person.

      Thanks

      0
    • Julia Szent-Györgyi
      Julia Szent-Györgyi ✭✭✭✭✭
      December 1, 2023

      When you use "Add Source - Attach From Source Box", your Source Box opens in a new tab. In most browsers, you can return the focus to the profile's source page by simply closing the tab with your Source Box.

      That said, I agree that having that non-functional arrow is perplexing at best.

      0
    • Maile L
      Maile L ✭✭✭✭✭
      December 2, 2023

      I have reported this. I will let you know when I hear something back. Thanks for letting us know.

      0
    • Mark McKenzie_1
      Mark McKenzie_1 ✭✭✭
      January 16, 2024

      This has been Fixed.... Thanks

      1
    This discussion has been closed.
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