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Dixia Torrejón
Dixia Torrejón ✭
November 9, 2023 edited September 26, 2024 in Family Tree

Hi all!!

It´s been a couple of weeks since I am experiencing this problem about loadding task or hints in the web site. It seems like suddenly they dissapear completley I have checked permissions and notifications and still doesn´t work . Anyone knows how to make this works?

hint.PNG

1

Answers

  • Rhonda Budvarson
    Rhonda Budvarson ✭✭✭✭
    November 9, 2023

    @Dixia Torrejón it may be time to clear your cache and cookies. If you aren't sure how to do this, just google it :) Hope this helps.

    0
  • Dixia Torrejón
    Dixia Torrejón ✭
    November 9, 2023

    Thanks Rhonda. I have done many times, and reset de computer I also log in in another computer and it is the same. I really don´t know what to do.

    0
  • paritchie
    paritchie ✭✭✭✭
    November 10, 2023

    Dear Dixia:

    Have you tried a different browser or restarting your computer? Have you cleared cookies in FamilySearch? https://FamilySearch.org/cookies If this does not clear things up, please let us know, so that we can refer you on. Thank you.

    0
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