Hint Problems

Dixia Torrejón

Hi all!!

It´s been a couple of weeks since I am experiencing this problem about loadding task or hints in the web site. It seems like suddenly they dissapear completley I have checked permissions and notifications and still doesn´t work . Anyone knows how to make this works?

Rhonda Budvarson

@Dixia Torrejón it may be time to clear your cache and cookies. If you aren't sure how to do this, just google it :) Hope this helps.

Dixia Torrejón

Thanks Rhonda. I have done many times, and reset de computer I also log in in another computer and it is the same. I really don´t know what to do.

PABulfinch

Dear Dixia:

Have you tried a different browser or restarting your computer? Have you cleared cookies in FamilySearch? https://FamilySearch.org/cookies If this does not clear things up, please let us know, so that we can refer you on. Thank you.