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Change my email address

Andrew Moore
Andrew Moore ✭✭
October 3, 2023 edited October 4, 2023 in FamilySearch Account

I read several posts about changing my community email address, but I am having trouble. I click on my photo icon, click Account and Privacy Settings, but when I try to click on the pencil beside my email, nothing happens. In fact, when I hover over the pencil, it has a note about my password, not my email, and there is no email in my inbox nor spam folders. What am I doing wrong?

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Best Answer

  • Maile L
    Maile L ✭✭✭✭✭
    October 3, 2023 edited October 3, 2023 Answer ✓

    Oops. I gave you the directions for changing your username here. Sorry.

    Your Community username and email address come from your account and profile settings in FamilySearch. To change your email account, go to FamilySearch.org and then to Account tab>Password and Recovery and click EDIT to change your Recovery Email

    Change Community email.png


    1

Answers

  • Maile L
    Maile L ✭✭✭✭✭
    October 3, 2023 edited October 3, 2023

    You need to be in your Profile https://www.familysearch.org/identity/settings/profile and then click the pencil next to the word Details

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  • Andrew Moore
    Andrew Moore ✭✭
    October 3, 2023

    I changed it successfuly on familysearch.org a while ago. It's on community.familysearch.org that I am having trouble changing to the new email address.

    0
  • Andrew Moore
    Andrew Moore ✭✭
    October 4, 2023

    That worked. Thanks

    1
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