I need help connecting my ancestry accounts

Beverly Gordon

Apparently when I signed up for my church ancestry account, I did not link up with my old membership account. When I try to get into ancestry it keeps reverting back to my old guest account. Can someone please help me link my church ancestry account.

Wayland K Adams

Hi Beverly Welcome to Family Search Community and asking your question about Ancestry connection. We are sending a private message asking for your phone number since this needs to be handled by phone. Please click on the red dot at the upper right to see your private message.

ROESBERRYELIZABETH

Apparently when I signed up for my church ancestry account, I did not link up with my old membership account. I have a mess.

Hi Elizabeth - Relative to our phone call today, you are both signed into you family search account and your ancestry account connect to family search. Remember your correct username for family search. Thanks for the conversation today.

Maile L

mod note - Community is a public online forum. For your privacy @ROESBERRYELIZABETH, your comment was edited to remove your contact information. Please see the Community Code of Conduct for more details. https://www.familysearch.org/en/help/helpcenter/article/community-code-of-conduct