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HERITAGE

Kenneth Oler
Kenneth Oler ✭
September 7 edited September 7 in FamilySearch Account

I have been trying to get to My Hertiage for the past week with no success. Family Search help can just give me the phone numbers for My Heritage which I will try. But mayabe Family Search should be fixing this. I did get a one page instrction the other day "Hos do I link MyHertiage-----. This instruction is not valid, It is unclear in the steps and did not get me to MyHeritage photo colorization which is my need. For instance, "Join for free" idi not show up as indicated it would in this instruction. No need to respond. Likley I will just do the 14 day trial as comes up everytime I click on MyHeritage from the home page. Thanks. Ken Oler

How do i submit this? only a "SAVE" icon I will try

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  • Kenneth Oler
    Kenneth Oler ✭
    September 7

    I just typed the idea, why ask for a comment??

    0
  • Kenneth Oler
    Kenneth Oler ✭
    September 7

    I did post comment Why ask again??

    0
  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    September 7

    Kenneth, MyHeritage is a completely separate entity from FamilySearch. Your request/idea is like expecting the gas company to fix your phone, just 'cause it's another utility.

    1
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    September 7

    @Kenneth Oler You originally posted in "Suggest an Idea." The "Comment" boxes were meant for other people to comment on your idea. Your post wasn't a suggestion to improve the FamilySearch website, so it has been moved to another part of the community.

    0
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