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Bug on page

Jeremy Foote
Jeremy Foote ✭
September 6 in Search

On this records page - https://www.familysearch.org/ark:/61903/1:1:M9JH-JNN - it shows the same person entered multiple times. If you click any of the names, it goes back to the same record page.

Tagged:
  • Historical Records Bug
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Best Answer

  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    September 6 Answer ✓

    I think this is a variation on the problem mentioned here: https://community.familysearch.org/en/discussion/116174/united-states-census-1900-problems#latest. I believe it is related to the index-correction function: when someone makes a correction to an entry in an affected collection, the entire household's information gets replaced with the corrected entry.

    @N Tychonievich, do you have any news about this bug?

    1

Answers

  • N Tychonievich
    N Tychonievich mod
    September 9

    @Jeremy Foote and @Julia Szent-Györgyi Thanks for reporting another of the duplicated names in the household list issue. I can add it to my report to the folks who work on this stuff. I've not seen any movement on the problem so far. Unfortunately, communication from the developers to those of us in Support is non-existent. The only way I know that they are working on something is if they close a ticket I sent them as solved. Which does happen--but I haven't seen it happening on this one yet.

    Meanwhile, once you have found the record image, you can use the image as your source, rather than the flawed index. You'll see a Source Box button in the top-right of the record images. You can click that and add the image to your source box and then attach from source box to people in Tree. It that process is new to you, here are links to a couple of articles that have the steps: https://www.familysearch.org/en/help/helpcenter/article/from-my-source-box-how-do-i-attach-a-source-to-a-person-in-family-tree and https://www.familysearch.org/en/help/helpcenter/article/how-do-i-attach-source-from-source-box

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