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Photo does not show up on Relationships

Robert Hill
Robert Hill ✭
August 18, 2023 edited September 26, 2024 in Family Tree

Last year I put photos of myself, my wife, my parents and my grandparents On FamilySearch and all the pictures show up on the group sheets. But if I select Relationship, all the people's photos show up except mine. I have asked representatives on help a couple of times and they have no answers as well, so I am reaching out to the community to see if anyone can help me. I thought about deleting my photo and reinstalling it but prefer not to do that. If it shows up on my personnel group sheet page, why does it not show up on relationships?

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  • Alan E. Brown
    Alan E. Brown ✭✭✭✭✭
    August 18, 2023 edited August 18, 2023

    It may seem odd, but in the Relationship view, every portrait picture that is shown comes from the portrait associated with that person in Family Tree -- except for yours. Your photo comes from your Profile, which you set in the Profile section of Settings.

    From what you describe, my guess is that you don't yet have a photo set in Profile Settings. Set one there, and I think you'll start seeing your photo in relationship views. The photo you set on your person in Family Tree is used on your person page, on charts, and also when your pedigree tree is shown, but not for relationship views.

    My guess as to why it is done this way has to do with the way people see their relationship to you when they want to see their relationship to you as a contributor, or as a participant in things like Relatives at RootsTech, or the mobile app feature Relatives Around Me. In those cases, people will see your profile name (or Contact ID) and picture. It's that Profile picture that you have given permission for others to see (assuming you have granted such permission), and so your Profile picture is used in the Relationship view whether it is you viewing your relationship to others, or them viewing their relationship to you.

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