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Billiongraves error: This person has been deleted

System
System admin
August 8, 2023 edited September 24, 2024 in General Questions
This discussion was created from comments split from: Unable to link billiongraves.
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  • Richard Bracken
    Richard Bracken ✭
    April 20, 2023

    This seems to remain a problem a year and a half since the lead thread. Three separate headstones in a row and "this person has been deleted from FamilySearch" is the message. On two of them I insisted on attaching a billion graves link under the "source" tab, but being able to "match" the two would be much simpler and time saving, not to mention more gratifying.

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  • Maile L
    Maile L ✭✭✭✭✭
    August 8, 2023

    Can you provide steps that you take that produce the error or links or screenshots to what you are seeing?

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  • Alan E. Brown
    Alan E. Brown ✭✭✭✭✭
    August 8, 2023

    The original thread referred to something called "Tree Connect"; the screen shots showed that it was trying to do some matching using information from BillionGraves.com and FamilySearch.org. I'm not familiar with "Tree Connect"; several years ago that was the name used by what is now RecordSeek.com, but the screen shots didn't look like RecordSeek. If anyone knows what "Tree Connect" is, that might help clarify what is causing the problem mentioned above.

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