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My family tree

MFERRAGONI
MFERRAGONI ✭
July 17 in Family Tree
Dear, good afternoon

I would like to know why the information that was in my family tree 
until my great-great-grandfather did not disappear. 

I can no longer locate the data on the children of my great-grandfather
who came from Italy, Bovino, in the system.

There are changes in March 2023 that must have erased the information
I obtained before.

I request that the previous information contained in my family tree be restored.

Thank you for the steps taken.
Yours sincerely
Margaret Ferragoni


0

Answers

  • PABulfinch
    PABulfinch mod
    July 17

    Would you please provide the ID number where the information disappeared so we can take a look? Thank you.

    0
  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    July 17

    As PaulaAnn says, people can't help without the specifics, but I want to point out that almost nothing can actually be deleted in the collaborative Family Tree on FamilySearch. Everything is preserved in the respective Change Logs.

    Usually, when a branch of a family is "lost" like this, it goes back to a single change in a single relationship somewhere -- someone mistook your relative for his and disconnected the person he didn't recognize.

    2
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