How do I go about reporting a user for ignoring alert notes and removing two whole family lines?
Hello,
I'm writing to inquire about information about how to report a user for violating the website's policy about collaborating with other family members to research and discuss records and documentation. This user refuses to regard any alert notes that I have posted regarding my relatives. I have the records that she had said didn't exist. Basically, she is completely ignoring research that I and other family members have completed. She is refusing to view information that is on this website and its sister site Ancestry. Furthermore, I repeatedly informed her that a DNA test has been done to determine the connections. I even showed her the actual DNA links to the actual matches that link to the extended families that my family line connects to. When I had a conversation with her, she basically told me that my relative's DNA wasn't valid.
I discovered that she had done an Ancestry DNA test as well and another test. So I'm highly confused at the fact that she has rejected my family lines and remove two family lines of my side on our family tree despite what I told her.
This is the issue. It deals with one of my distant great grandmothers and distant great grandfathers on different family lines. With the DNA test result, I discovered that the great grandmother in question had a different set of parents that what she saw in records. So i tried to add her biological parents to the tree. I didn't think nothing of it at the time because, I saw that other relatives who had trees on a different website had added my great grandmother's biological parents on their trees.
After I had notified her of this matter, she continued to remove relatives despite what I initially told her. I tried to explain the situation to her, but I was completely ignored. I believe that within her mind, she thinks that the documentation is valid over the DNA connection. She is very adamant about me being inaccurate about my research. She believes that I somehow have connected the wrong people to the tree. But in actuality, she's not acknowledging the fact that my distant great grandmother had been adopted by a couple and that's why she had a different last name. Also, she is not acknowledging the fact that one of my distant great grandfathers had married twice and those marriages produced two sets of families. One of those families produced my grandmother and great grandmother.
She is purposely trying to remove my family from their ancestors. I don't know why she is doing this. I just was wondering if there is something that can be done to resolve this issue?
She is preventing me from placing my family profiles back on the tree. I truly understand if people have disagreements on the website, they have the option of building a tree on a different platform if they choose to have an individual stand alone private tree. However, I think FamilySearch is a useful website for family members to share information and plus, it has great resources. The management of the site have to consider how cases like this could affect other family lines within the world community tree. In addition to that, whenever someone unknowingly remove a person in a family, they actually remove the entire connection to extended families and all of the information attached. This is a real disservice to users due to the fact that, they may lose their information that they had acquired for a significant amount of time. Some people been researching for years in their genealogy. Researching genealogy is very time consuming. People put in a lot of hard work and effort trying to find information and organizing it correctly. So, it's not quite fair for individuals to be put in a position to actual start building their family trees from scratch. Suppose they don't have another copy of their tree? Also, it's not fair for users to deal with problematic users that violate community rules.
Best Answers
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Well, the good news is that nothing is actually lost: everything is preserved in the change log(s). Nobody needs to start from scratch.
The bad news is that I'm pretty sure nobody at FS will intercede in this situation: it's just a disagreement. Unfortunately, stubbornly ignoring evidence does not count as abuse.
It sounds like you've already taken the usually-recommended steps: attach every source you can lay your hands on, write alert notes, and explain your reasoning on all of the key conclusions. I think the best you can do now is to restore the correct relationships and other conclusions from the change logs (profile details page - Latest Changes - Show All), and click the star to "Follow" the profiles so that you'll be notified if someone else makes any changes.
There will likely be an element of "lather, rinse, repeat" involved. Perhaps you can enlist the help of your other cousins -- it sounds like these ancestors have lots of descendants working on genealogy? -- and you can take turns restoring the profiles when the stubborn user makes changes.
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@ShawnyKaye a private message has been sent about your Tree concerns.
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Answers
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You CAN report abuse from the profile of any person in the FSFT. Unfortunately, reporting abuse is often a thankless task. Report Abuse is in the Tools on each profile:
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Thank you so much. Julia, I will just do that. I notified other relatives about the problem.
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I just came back to say that I took the necessary steps to report her and contacted my cousins that are researching as well to fill them in about the situation. Hopefully they will come to help me with the tree. I do not know how she is related to my family. I don’t know who she is. I have been restoring connections and information as soon as she changes it. She wrote a nasty little note on my relative profile to say that I had a fake person and relatives on the tree. I never dealt with combative situations on the website before. I don’t understand why she is ignoring the fact that my relatives are genetically linked to the extended family which has the surnames of Suggs, Hughes, Stewart, Evans, Copeland, Bass, Anderson, Ligon and other relatives. Those are my family surnames. I would like to thank all the users that have tried to help me solve this issue. Your help is very much appreciated.😊
It’s a little upsetting to have someone who you don’t know make false claims about your character and the research that you have done especially genetic research.
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