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not able to access ancestor record now

GA_Gutierrez_Fajardo
GA_Gutierrez_Fajardo ✭
July 2 edited July 3 in Search

Hello,

Until a couple of months ago I was able to access one of my ancestors birth record; now all of a suden I am getting the below message, why is that?? what changed and why?               


"We're unable to show this record to you. This record can only be displayed on certain accounts. "

0

Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 2

    Access to records depends on the contract between FamilySearch and the record creator/holder - a city, state, country, or church .

    The contract may have ended or changed. If you want to provide more details, someone might be able to shed some light.

    1
  • GA_Gutierrez_Fajardo
    GA_Gutierrez_Fajardo ✭
    July 2

    Thank for your reply.

    I have two ancestors, as examples:

    First names Last Names

    Joseph Ildefonso Fajardo

    Espíritu Santo Fajardo Morales


    https://www.familysearch.org/ark%3A/61903/1%3A1%3A66M8-FVLF
    https://www.familysearch.org/ark%3A/61903/1%3A1%3A66MZ-D2Y6


    Thank you,

    G.

    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 2

    Well -

    1 - putting the URL on a single line corrupts the URL. Your 2 URLs should be https://www.familysearch.org/ark:/61903/1:1:66M8-FVLF and https://www.familysearch.org/ark:/61903/1:1:66MZ-D2Y6

    2 - those are the URLs to the record, not to the ancestor, so there is nothing I can do with that information.

    3 - A search for Joseph Ildefonos Fajardo returns several. The PID (identifying code) of the profiles would be more useful.

    0
  • GA_Gutierrez_Fajardo
    GA_Gutierrez_Fajardo ✭
    July 2

    Hi,

    sorry about that ..

    how can I get PID, when I click from search results to see details I get the message I referred to on my initial message?


    Thx.

    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 2 edited July 2

    Every person's profile in the tree has a PID near the name.

    image.png


    0
  • GA_Gutierrez_Fajardo
    GA_Gutierrez_Fajardo ✭
    July 2 edited July 2

    sorry, your image is just a blue rectangle

    Screenshot_20230702-154719_DuckDuckGo.jpg


    0
  • GA_Gutierrez_Fajardo
    GA_Gutierrez_Fajardo ✭
    July 2 edited July 2

    I don't see PID on the search results:


    Screenshot_20230702-154621_DuckDuckGo.jpg


    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 2

    My image is not a blue rectangle. Please refresh the page. Sometimes images take a little time to appear.

    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 2

    Your search results are for RECORDS. The PID is for a person/profile in the TREE.

    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 2

    The image of the 1763 baptism of Joseph Ildefono Fajardo is at the top left: https://www.familysearch.org/ark:/61903/3:1:3QS7-99ZR-2ST7?i=412

    0
  • GA_Gutierrez_Fajardo
    GA_Gutierrez_Fajardo ✭
    July 2

    Thank you.

    0
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