not able to access ancestor record now
Hello,
Until a couple of months ago I was able to access one of my ancestors birth record; now all of a suden I am getting the below message, why is that?? what changed and why?
"We're unable to show this record to you. This record can only be displayed on certain accounts. "
Answers
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Access to records depends on the contract between FamilySearch and the record creator/holder - a city, state, country, or church .
The contract may have ended or changed. If you want to provide more details, someone might be able to shed some light.
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Thank for your reply.
I have two ancestors, as examples:
First names Last Names
Joseph Ildefonso Fajardo
Espíritu Santo Fajardo Morales
Thank you,
G.
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Well -
1 - putting the URL on a single line corrupts the URL. Your 2 URLs should be https://www.familysearch.org/ark:/61903/1:1:66M8-FVLF and https://www.familysearch.org/ark:/61903/1:1:66MZ-D2Y6
2 - those are the URLs to the record, not to the ancestor, so there is nothing I can do with that information.
3 - A search for Joseph Ildefonos Fajardo returns several. The PID (identifying code) of the profiles would be more useful.
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Hi,
sorry about that ..
how can I get PID, when I click from search results to see details I get the message I referred to on my initial message?
Thx.
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Every person's profile in the tree has a PID near the name.
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sorry, your image is just a blue rectangle
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I don't see PID on the search results:
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My image is not a blue rectangle. Please refresh the page. Sometimes images take a little time to appear.
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Your search results are for RECORDS. The PID is for a person/profile in the TREE.
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The image of the 1763 baptism of Joseph Ildefono Fajardo is at the top left: https://www.familysearch.org/ark:/61903/3:1:3QS7-99ZR-2ST7?i=412
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Thank you.
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