My hints are missing
The hints box on the front page is no longer there in my account. There are no blue hints in my tree either. When I hit the Hints tab on the top, there are no hints available, but I know I have loads of them. Help.
Answers
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Please help me figure out why Hints are no longer on my home page. I can't even click on the Hints tab to get new documents to verify. It says there aren't any.
When I look at my tree, there aren't any hint suggestions either. The blue icons are missing.
How can I get them back?
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That's how things behave if you've managed to attach all of the hints that the system had for your relatives. If so, you'll simply have to wait for more indexes to be published, and/or for the hinting system to find more records for your relatives.
If you're certain that you should have loads of hints, and you don't have any cousins who may have attached them, then I don't know what to suggest. I certainly still have plenty of hints, both on my homepage and on my fan chart. (I still haven't gotten through all of the stuff that was published this spring.)
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@Sarah Leigh Bissette If you have a smart phone and have Family Tree added as an app, try this: Open the app and go to your pedigree; go to an ancestor 3 or 4 or 5 generations back; click on them to get their personal information displayed; click on "Tasks"; it should show you any hints, discoveries, or temple work that requires attention. Try several ancestor lines and multiple generations back. It should show work available.
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Note that the Tasks list in the Family Tree app and what is shown on the home page of the website do not use exactly the same algorithm. So it is quite common to see some differences between those lists. They're both great resources, but don't expect them to be precisely the same.
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