Cell phone, family tree, can no longer edit the photo of an ancestor

jlwestra

A friend has no computer, but is using her cell phone, both Android and iPhone. She reports that about a week ago, she can no longer edit the profile of any ancestor on her phone, either one. She clicks on the photo of that ancestor, and tries to edit it, zoom in, but when she clicks on the photo, it comes up with a blank screen. We can see that blank screen is reported in other posts. This friend was able to edit her ancestors in this manner before last week.