Delete myself.

cliffordberry

How can I delete myself from a family tree? I am moving to a different site as Familysearch is no longer usable. I cannot find a cure for ERROR 15, and I do not propose changing my devices or software to make it work. Familysearch is but one of many sites I use. I will not make changes just to accommodate one site, which may affect the operation of others.

Wayland K Adams

@cliffordberry Thanks for the update. I know FS looked at the problem and may have made a fix which may explain why the problem went away. Glad it is working now.

Julia Szent-Györgyi

You don't need to delete yourself: nobody but you can see your profile or its relationships.

To make FS work, you shouldn't need to make any global changes beyond keeping your browser up-to-date, which is a good practice in general, just for security purposes if nothing else. Is the problem that you are using a device too old for current browsers? Allowing unsecure equipment like that online is a recipe for malware and worse, unfortunately.

The other usual fix for FS problem is to clear your browsing history, but this needn't affect other sites: most browsers allow you to pick and choose which cookies and what part of your cache to clear, so you can remove just your FS-related files.

Gordon Collett

Just go to Settings and delete your account.

Here is information about what occurs: https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-my-familysearch-account

Here is information about that Error 15: https://www.familysearch.org/en/help/helpcenter/article/solutions-to-error-15 and how to fix it. If you are using an up to date device and the latest versions of all software you should be able to fix things using the suggestions in the article or in one of the articles it links to.

Googling "error code 15: this request was blocked by the security rules" gives so many articles that it is apparently a very common problem. Since it is due to security issues, you are almost certain to see this crop up more and more on any reliable site you use.

If you are using an old device or out of date software, other sites also have their advice on devices and software: https://support.ancestry.com/s/article/Recommended-Web-Browsers?language=en_US

Ancestry here states:

If you're using a computer or mobile device that's no longer supported by the manufacturer, consider switching to a device that's supported by the manufacturer.

Operating systems that are no longer supported by their manufacturer may be unreliable and unsafe to use. Certain features on Ancestry may also have reduced functionality or may not work when using an old or unsupported browser. We recommend following the manufacturer’s guidance for updating and maintaining your device.

You will need to update both your device and software one of these days as the device fails, software quits functioning, and more and more websites block you out because you are a security risk.

Gordon Collett

I ran across you other post:

I have my device using Ubuntu with Firefox as a browser. Nothing I do except changing to Brave browser enables access to Familysearch. Either this site is using wrong implementation or there is a bug in the security software. Sadly, I must move away to other sites. Familysearch is now unusable.

So you will likely have to do more digging to fix the Error 15 which you are almost certain to be seeing on more and more sites until the Ubuntu people or Firefox people fix the security holes on their side.

Wayland K Adams

@cliffordberry - Welcome to FamilySearch Community and asking your question about deleting yourself from Family Search. Sorry you are having issues. The error 15 is being addressed and should be fixed soon. However, you can delete your account if you wish. Here is a link to the instructions on how to delete your account. Please review all the instructions to understand what happens when you delete your account. Let us know if you have further comments or questions.

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-my-familysearch-account

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Julia Szent-Györgyi

Poking around on the Error 15 question, I see that there are three most-common causes: wrong date and time on your device, a blocked IP range, or an overactive antivirus/firewall on your end. If you're using Linux, it's unlikely to be the last one, but the first two are definitely possible. (Normally, "blocked IP range" should be highly unlikely in North America, but smaller ISPs -- which you might be using, if you're using an essentially-freeware OS -- often resort to doing Weird Things to our ideas about geography.) But on second thought, given that it works in one browser but not another, it pretty much has to be something like the date and time -- maybe Brave reports that from a different source, or reports it differently? (I'm wondering if it's something Really Dumb, like when a spreadsheet decides that a price is a date and can't be talked out of it for love or money. Is your Firefox interpreting/reporting today's date (19 May) as July 5th of next year?)

Gordon Collett

@Wayland K Adams Thanks for letting us know that there is a problem with Error 15 being triggered when it really should not be and that the programmers are working on it so that we don't continue to unjustly accuse others of having unsecure systems.

cliffordberry

Thank you all for your replies.

The machine and software are fully up to date. The issue was found to be a legitimate extension to Firefox which was enabled. However, the issue magically disappeared not long ago, and is now working correctly. I can only conclude it WAS an issue with either FS implementation or with the software itself. For the record, I have had similar issues with Cloudflare on other sites, which also magically rectified themselves.

On a personal note, I have worked with computers since the days of the Marconi Myriad main frame machines, boasting a 64k core store. Happy days!