I am unable to view my family tree! Help!
I have not been able to view my family tree for two days. Has this happened to anyone? If so, what is the solution?
Thank you in advance.
Answers
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Are you able to log in? What exactly is happening? Are you getting an error message when you try to view the FamilySearch Family Tree?
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This has happened tome also. I have no solution.
When trying to view, the screen blanks for a while, shows the navigation rows for a fraction of a second, and then blanks again. This continues to cycle with no tree ever appearing.
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@Thomas Michael Bartold Have you tried using a different browser to access FamilySearch? What happens then? If you can view the site using a different browser, then clearing your cache and cookies in your preferred browser should clear the problem.
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The various Tree views are being updated. I wonder if this has caused some issues. What view are you using? Can you attach a screenshot of what you see?
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