hacked account

carltstanley1

What would someone do if they cannot get into their account and they think it has been hacked?

Wayland K Adams

@LAHS6 Hi - Welcome to FamilySearch Community and asking your question about your account. If you cannot access your account and you think perhaps it has been hacked, the best thing to do is to change your password. Here is a link to the instructions. If you need further help, please call 866-406-1830. Hours for phone are 8am to 8pm MT, Monday through Saturday, and 1pm to 8pm MT on Sunday. Hope this helps.

https://www.familysearch.org/en/help/helpcenter/article/i-forgot-my-familysearch-password-or-username