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Family Search error message

Joseph F. Martin
Joseph F. Martin ✭
May 17, 2023 edited July 11, 2024 in Family Tree

I have been a member of FamilySearch for about 15 years. Why am I suddenly getting an error message when I attempt to connect my RootsMagic information directly to FamilySearch? It says that I have an invalid Login or Password that I have been using all those years?

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Answers

  • Family Bible
    Family Bible ✭✭✭
    May 17, 2023

    have you tried retyping in your user name and password in the RootsMagic Setttings??

    Have you confirmed you are on the latest release of Roots Magic?

    if the above is not the issue - your best best is to contact Rootsmagic.

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