Click Tree and get Internal Error

dianekay

Perhaps you are aware that when we log into FamilySearch and click Tree that it goes to "internal error". Sometimes if I keep trying repeatedly, it will go to the pedigree view, but usually I have to click on recents and get to a person and then try to go to tree from there. If this is not a problem on your end, can you help me fix it on my end? Thank you very much!

I should mention that I am noticing this when I am acting as a helper.